The Health Club (HC) sub-committee develops and manages the Health Club contract with Walden Cloud Group (WCG) to ensure we maintain a continuous service improvement program that maximises resident use and satisfaction with the pool and the gym. This contract covers the pool, gym and the tennis courts.

Health Club Information

Under WCG ownership significant improvements have been made for residents including more classes, more customer focused staff, free tennis court access for residents and extended hours of operation.

WCG improvement started in October 2017 and led to significant improvement in resident attendance and satisfaction with the HC. This was highlighted in the results from the March 2018 resident HC survey.

  • 71% believe that the HC provides good value for money (up from 56% in 2014);
  • 81% believe that the HC adds value to their property (up from 67% in 2014);
  • 74% would prefer the OC to continue to pay for resident access (up from 58% in 2014);

Contract negotiations are in progress for 2018/2019 to sustain these improvements and extend them by:

  • providing an additional space for group exercise classes;
  • developing a sub-leasing register and exchange procedures for HC access to be managed by the membership co-ordinator;
  • Cap hire group contracts for the pool, gym and tennis courts at existing levels;
  • Undertake and annual safety and maintenance audit of all gym equipment;
  • Extend the capability of the new door lock system to register member attendance.

Health Club operating hours are 6am to 8.45pm, 7 days a week.

Survey Results

View the results from the fourth Sands Resident Health Club Survey conducted March 2018.

Owners Corporation Membership

Owners of properties within The Sands Estate are provided with two Owners Corporation (OC) Resident Health Club access cards, commonly called OC Nominees. These Nominees may be either the owner/s of the property or the current tenants of the property. Only two people may be nominated for a property at any one time. Changes to the listed Nominees may only occur once every 12 months by completing the relevant application form and returning with suitable supporting documentation.

Further information on The Sands Torquay Health Club facilities is available by contacting the Health Club on 03 5264 3314 between the hours of 1pm – 3pm Monday to Friday or by emailing hcmembership@thesandstorquay.com

Gym & Pool Use

The Health Club is a shared facility and Member access to the pool and gym may be impacted by either pool lane hire or classes. Members should consider the following schedules when using the Health Club & Pool.

The Sands Health Club Timetable

MONDAYTUESDAYWEDNESDAYTHURSDAYFRIDAY
8.15amCircuit ClassCircuit ClassCircuit ClassCircuit Class
9.15amAqua MovStretch Flex RelaxCircuit ClassAqua MovStretch Flex Relax
6.00pmCircuit Class

Please note: Members maybe limited to one class per day should numbers reach capacity. Classes will not held on public holiday, when instructors are away or as advised in advance.

Pool Use Schedule

Lane 1Lane 2 Lane 3 Lane 4
MondaySwim Squad
6.00am – 7.00am
Swim Squad
6.00am – 7.00am
Aqua Class
9.15pm – 10.15pm
Aqua Class
9.15pm – 10.15pm
TuesdaySwim Squad
6.00am – 7.00am
Wednesday

Swim Squad
6.00am – 7.00am

Torq Swimmers
9.30am – 6.30pm

Swim Squad
6.00am – 7.00am
Torq Swimmers
3.30pm – 6.30pm
ThursdayTorq Swimmers
9.30am – 6.30pm
Torq Swimmers
3.30pm – 6.00pm
Aqua Class
9.15pm – 10.15pm
FridayTorq Swimmers
9.30am – 6.30pm
Torq Swimmers
4.00pm – 6.00pm
SaturdayTorq Swimmers
8.30am – 11.30pm

Please note: Torq swimmers and Swim Squad use is for School Terms only.

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