The Health Club (HC) sub-committee develops and manages the Health Club contract with Walden Cloud Group (WCG) to ensure we maintain a continuous service improvement program that maximises resident use and satisfaction with the pool and the gym. This contract covers the pool, gym and the tennis courts.

Health Club Information

Owners Corporation Membership

Owners of properties within The Sands Estate are provided with two Owners Corporation (OC) Resident Health Club access cards, commonly called OC Nominees. These Nominees may be either the owner/s of the property or the current tenants of the property. Only two people may be nominated for a property at any one time. Changes to the listed Nominees may only occur once every 12 months by completing the relevant application form and returning with suitable supporting documentation.

In response to resident request Sub-leasing of Health Club Membership was introduced to enable transfer of membership entitlement between residents on the estate. In addition in 2019 access for children of residents under 16 was introduced provided specific criteria are adhered to, and Visitor Access Pass was introduced whereby a resident may transfer their Membership Card to a Visitor Access Card for use by family or friends staying at their property. These initiatives are intended for residents or visitors to the estate only, and are not available to residents living outside the estate.

Rules and procedures governing these initiatives are contained in the Health Club Rules.

Further information on The Sands Torquay Health Club facilities and memberships are available by contacting the Health Club Administrator between the hours of 9am until 2pm on Monday, Tuesday, Thursday and Friday on 03 5264 3314 or by emailing hcmembership@thesandstorquay.com

Health Club Rules

The Sands Health Club grants access rights to the facilities of the Health Club to registered lot owners of The Sands Torquay. Such access is provided subject to the terms and conditions of use detailed in the following Rules.

Under WCG ownership significant improvements have been made for residents including more classes, more customer focused staff, free tennis court access for residents and extended hours of operation.

WCG improvement started in October 2017 and led to significant improvement in resident attendance and satisfaction with the HC. This was highlighted in the resident HC survey where 71% believe that the HC provides good value for money and 81% believe that the HC adds value to their property.

A new Health Club Contract has been negotiated with WCG for FY 2019/20 and the following improvements have been introduced or upgraded:

  • Operational hours have been extended to 6am-8.45pm 7 days a week.
  • 10 group exercise classes are provided each week including Aqua, Stretch and Circuit and popular group exercise instructors have been retained.
  • WCG continues to work towards developing additional space for group exercise adjacent to the Gym.
  • Free access to the tennis courts for residents has been reintroduced.
  • Hire group use of the Gym and Pool have been capped.
  • Maintenance for both the gym and pool have been improved.
  • Upgrading of equipment will occur progressively in both the gym and cardio room.
  • And as mentioned above rules and procedures for Resident Sub-Leasing membership exchange, Visitor Access cards and access for minors have been updated or developed.

Health Club Operating hours are from 6am to 8.45pm 7 days a week.

Survey Results

View the results from the fourth Sands Resident Health Club Survey conducted in 2018.

Gym & Pool Use

The Health Club is a shared facility and Member access to the pool and gym may be impacted by either pool lane hire or classes. Members should consider the following schedules when using the Health Club & Pool.

The Sands Health Club Timetable

MONDAYTUESDAYWEDNESDAYTHURSDAYFRIDAY
8.15amCircuitCircuitCircuitCircuitCircuit
9.15amAquaYogaAquaAquaPilates Stretch

Please note: Members maybe limited to one class per day should numbers reach capacity. Classes will not held on public holiday, when instructors are away or as advised in advance.

Pool Use Schedule

Lane 1Lane 2 Lane 3 Lane 4
MondaySwim Squad
6.00am – 7.00am
Swim Squad
6.00am – 7.00am
Aqua Class
9.15am – 10.15am
Aqua Class
9.15am – 10.15am
TuesdaySwim Squad
6.00am – 7.00am
Wednesday

Swim Squad
6.00am – 7.00am

Torq Swimmers
9.30am – 6.30pm

Swim Squad
6.00am – 7.00am
Torq Swimmers
3.30pm – 6.30pm
ThursdayTorq Swimmers
9.30am – 6.30pm
Aqua Class
9.15am – 10.15am
Aqua Class
9.15am – 10.15am
FridayTorq Swimmers
9.30am – 6.30pm
SaturdayTorq Swimmers
8.30am – 12pm

Please note: Torq swimmers and Swim Squad use is for School Terms only.

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